The absolute success that Indigo flight schedule has achieved in the highly competitive Indian aviation industry points out to the fact that how the airline has always put the customer ahead of everything else.
When a passenger flies with Indigo Airlines he immediately notices the difference in service when compared to other airlines. There are many flyers who have switched loyalties from other airlines after flying with Indigo Airlines just once and this has been a great influence on the passenger numbers that have made the airline the market leader today.
The May 2012 figures show that the airline has an incredible percentage of the market share at 24.9%. This means that Indigo Airlines commands the loyalty of almost 1/4th of the total passengers who fly in the Indian skies today. The best part of the news of course is the fact that this percentage is increasing everyday and the commitment that the airline shows towards its passengers is sure to maintain the upward trend.
One factor that has helped passengers in choosing Indigo Airlines over others is the fact that the airline clearly has its operations in place, something that is reiterated by its negligible number of flight cancellations. While other airlines have somewhat gone around create records of sorts when it comes to cancellations, especially in recent times, Indigo Airlines boasts of an incredible 99.91% on the Technical Dispatch Reliability index.
Absolute dedication to passenger needs is what defines an airline’s success, and Indigo Airlines has always been on the right path as far as customer satisfaction goes.
When a passenger flies with Indigo Airlines he immediately notices the difference in service when compared to other airlines. There are many flyers who have switched loyalties from other airlines after flying with Indigo Airlines just once and this has been a great influence on the passenger numbers that have made the airline the market leader today.
The May 2012 figures show that the airline has an incredible percentage of the market share at 24.9%. This means that Indigo Airlines commands the loyalty of almost 1/4th of the total passengers who fly in the Indian skies today. The best part of the news of course is the fact that this percentage is increasing everyday and the commitment that the airline shows towards its passengers is sure to maintain the upward trend.
One factor that has helped passengers in choosing Indigo Airlines over others is the fact that the airline clearly has its operations in place, something that is reiterated by its negligible number of flight cancellations. While other airlines have somewhat gone around create records of sorts when it comes to cancellations, especially in recent times, Indigo Airlines boasts of an incredible 99.91% on the Technical Dispatch Reliability index.
Absolute dedication to passenger needs is what defines an airline’s success, and Indigo Airlines has always been on the right path as far as customer satisfaction goes.